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Vivantio Service Desk Version 3.0

New Change Management features released July 2009

Vivantio Service Desk version 3.0 features a new state of the art Change Management system which sets new standards for service desk software. This is the way Change Management should be. Suitable for small scale changes as well as complex workflows involving multiple teams.

For those who want an uncomplicated, straight forward change management system, Vivantio Service Desk enables you to maintain multiple change records and track tasks issued to team members.

Change Management Tools
To meet more challenging requirements, use the leading edge web technology and take things to the next level. Even complex workflow processes can be easily defined using a drag-and-drop graphical interface. Automatically manage approval decisions, share documentation and identify conflicting changes.

Change Management Workflow
Watch processes flow from one step to the next automatically as people complete their tasks. Automatic emails keep change managers informed of progress and the graphical flow charts clearly indicate tasks that require attention.

Try Version 3.0 free for 30 Days. Request a Vivantio Service Desk Trial.





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