Vivantio Service Desk 2.2

Released 11th June 2007

Vivantio Service Desk 2.2 includes a number of valuable new features, the most significant of which is the introduction of the Problem Management system area. Another major enhancement is Multiple Incident Management, making it quicker and easier to update several incidents at once.

Version 2.2 features include:

• Problem Management
• Multiple Incident Management
• Dynamic Custom Labels for Assets
• Custom Tabs and Filters
• User defined Statuses
• Quick Find and Quick Navigation controls
• Custom field enhancements including validation

Be the first to try 2.2 and register now for a Vivantio Service Desk trial system.

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