Vivantio Help Desk 2.1 - Web Based Help Desk Software

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Vivantio Helpdesk 2.1
Released February 2007
Vivantio Helpdesk 2.1 included a number of valuable new features including –

A better experience for your Customers & End Users:

Self Service – More control over the look and feel of the self service module
Email Templates - Customise and brand your outgoing emails
Knowledge Base - Search for articles from self service.

Improvements for you:

Extended Client Information – Store contracts and invoices against a Customer
Report Optimisation – Faster reports and dashboard charts
Asset Attachments, Private Actions and more…

See what's new in Vivantio Helpdesk Version 2.2.