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Vivantio Service Desk Software

Affordable, Web Based Solution

Vivantio Service Desk is a professional, enterprise-class solution with an outstanding interface that makes it one of the most intuitive and easy to use products available.

Affordable
No-nonsense interface
Quick and easy call logging
Simple, effective reporting

What's New?

Custom Report Builder for Vivantio Service Desk has been released.

Vivantio version 3.0 featuring the new Change Management features has been released.

Feature Overview

100% Web Based
Real Time Dashboard
Incident Management
Problem Management
Client Manager
Asset Management & CMDB
Change Management
Knowledge Base
Service Level Agreements
Automatic Escalation
PDA, Blackberry & iPhone Access
Web Self Service
Email Integration
AD/NDS Integration
Reporting Services

On Demand Hosted Service

Ideal for teams working remotely
Fully managed solution
Hosted at a secure data centre
Up and running in minutes
No software installed on site
No servers to maintain or back up

Product History

Previous version - Vivantio Service Desk 2.5

Previous version - Vivantio Service Desk 2.4

Previous version - Vivantio Service Desk 2.3

Previous version - Vivantio Service Desk 2.2

Previous version - Vivantio Helpdesk 2.1