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Netviewer one2one for Support
Have a hotline that is truly hot: Netviewer makes it easy. As soon as a customer calls, your supporter will be right where he needs to be to find the problem, remove it – and avoid long explanations and misunderstandings. This reduces time spent providing support, gives the customer greater confidence, and releases your employees for other tasks.
Another advantage: Netviewer runs completely without installation or user training. That is how straightforward support can be!
- Remote control
- System diagnostics
- Synchronised file transfer
- Reboot of participant PC
- Billing module
- Flexible direction of viewing
- Pointer arrow
- Chat & Video Transmission
- And much more...
Your data and transactions belong to you and your customers. To keep it that way, Netviewer has been designed to fulfill even the most stringent security standards at the architecture, application, and data levels. This three-level approach to security prevents any unauthorized persons from viewing your data. Experience shows that Netviewer is secure with more than 200 banks and institutions trusting Netviewer with their daily business.
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